Personnel Investigations and Computer Forensics

When workplace complaints, misconduct concerns, or suspected digital evidence issues arise, organizations need a neutral, experienced outside investigator who can move quickly, protect sensitive information, and deliver a clear, defensible work product. Intravaia Risk Management Group provides impartial personnel investigations and digital, computer, and device forensic services for eligible public purchasers under Washington/Oregon Cooperative Purchasing Agreement No. 01924. The contract covers impartial professional investigator services and digital forensics investigator services for workplace matters involving contested allegations, suspected wrongdoing, misconduct, ethics issues, and related digital evidence.

Our role is straightforward. We gather facts, conduct interviews, analyze records and electronically stored information, and prepare professional reports that help agencies and organizations determine what occurred. Under the contract, investigations are intended to provide a fair and impartial process for both complainants and respondents and to reach reasoned findings based on the information gathered. Our investigative work product is structured to align with and mirror the format, methodology, analytical framework, and reporting standards utilized by the Washington State Executive Ethics Board.

Personnel Investigations

We conduct impartial workplace and administrative investigations involving sensitive personnel issues. The contract specifically covers discrimination investigations, including protected class complaints, Title IX related matters, sexual harassment, and hostile work environment claims connected to Title VII, the ADEA, and the ADA. It also covers general investigations involving employee misconduct, non-discriminatory harassment, performance issues, workplace policy violations, respectful workplace issues, DEI policy complaints, and HIPAA breaches. Intravaia delivers fast turnaround times and provides clients with a preliminary draft in significantly less time than comparable agencies, without sacrificing quality.

Each investigation is handled with neutrality, professionalism, and attention to process. The contract requires investigations to comply with Association of Workplace Investigators guidelines, preserve records and materials, respect cultural and other differences, and avoid directing outcomes or conveying investigator opinions. It also requires familiarity with collective bargaining agreements, civil service rules, human resources directives, confidentiality limits, and the need to complete work within 90 days unless otherwise negotiated with the purchaser.

Our investigative process is designed to give clients a usable final product, not just a file of notes. Under the contract, final reports are expected to include the scope of the investigation, a summary of facts and chronology, witness interviews and interview memos, documents reviewed, conclusions on each key issue, unresolved issues, policy analysis, relevant time periods, any financial impact, and a list of documents gathered.

Computer Forensics and Digital Evidence Services

For website purposes, we use the phrase computer forensics because many clients search for that term, but the contract language is digital forensics. The contract authorizes digital forensics investigator services in connection with purchaser employees and workplace-related investigations. Those services are part of the same cooperative purchasing agreement and are intended to help eligible purchasers find, prevent, and respond to suspected wrongdoing, misconduct, ethical lapses, and evidence issues. Information obtained through these investigations may be used as evidence before courts or investigative committees.

Where digital evidence is involved, our work centers on careful handling of sensitive information, documentation, analysis, and reporting. The contract places strict obligations on confidentiality, data safeguarding, controlled access, secure storage, encryption in transit and at rest, documented handling of confidential information, and compliance with applicable data security standards. It also addresses incident response, breach notification, network access restrictions, and purchaser ownership of data. We perform forensic examinations of agency-issued cellphones, laptops, H and C drives, email systems, and associated metadata to identify, preserve, and analyze digital evidence.

What Clients Can Expect

Clients using this contract can expect a structured process. Purchasers provide the scope of work, report requirements, timelines, and points of contact. We review the materials produced, determine whether additional documents are needed, schedule interviews, identify and report any issues encountered during the investigation, and deliver a detailed final report. The contract also requires routine customer service during standard business hours, response to routine requests within 96 hours, and response to quote requests within 72 hours.

The contract further requires services to be performed in a timely, efficient, and professional manner by personnel with the necessary skill and training, and it provides service warranty protections if work is found to be nonconforming.

Eligible Public Sector Use

This contract is available for use by Washington state agencies, Washington public colleges and universities, Oregon Cooperative Purchasing Program members, and certain Washington political subdivisions, federal governmental entities, public benefit nonprofits, and federally recognized tribes that have executed a Contract Usage Agreement with Enterprise Services.

If your agency, institution, or organization needs an outside investigator for a workplace matter or a digital evidence issue, Intravaia Risk Management Group provides neutral personnel investigations and digital forensics services under Washington/Oregon Cooperative Purchasing Agreement No. 01924. We help clients address sensitive matters with professionalism, confidentiality, and a clear final work product grounded in the facts.

Contact us to discuss your scope of work, reporting needs, timeline, and whether your organization is eligible to use Contract No. 01924.